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Your personal information is important to us:
Monitor recognizes that your privacy is very important to you and that you have a right to control your personal information. We know that providing personal information is an act of trust and we take that seriously.

Monitor & best practice privacy standards:
Monitor is committed to protecting your personal information. We believe that our privacy policy is both fair and represents industry best practice. Monitor is committed to building on the high levels of trust that it enjoys with its customers. Monitor will comply with any laws introduced to strengthen protections for consumers' privacy.

What information we collect about you:
Monitor will not collect or monitor any personal information about you without your consent. Only information you provide Monitor with directly will be collected, such as through requesting catalogs or registering for special access to our website. The only personal information we collect is what you tell us about yourself. For example, when you fill out a request form, we collect the details you enter to enable us to send information to you. When you answer questions about what you would like to see we keep this information to better serve you.

Monitor's use of "cookies":
Monitor uses "cookies" to help enhance your experience on our website. Cookies are pieces of information that a website transfers to your computer's hard disk for record-keeping purposes. Most Web browsers are set to accept cookies as the default. However, if you do not wish to receive any cookies you may set your browser to refuse cookies. Cookies can also provide us with information on how our customers use our website so that we can continually improve the design of the web site. They operate as a unique identifier which helps us to know what our customers find interesting and useful on our website.

Using & disclosing your personal information:
Monitor will not use or disclose any specific information about you without your consent, unless required by law. Monitor recognizes the trust you place in us when you give us personal information. We will use this information to bring you products & services which we believe will be of benefit to you. However, we will not disclose specific information about you to any other company (with the exception of authorized Monitor representatives, partners and service providers) without your explicit consent.

Information & Promotional Emails:
From time to time we will send you relevant information emails regarding new products and services available from Monitor. If you are receiving promotional information from Monitor and do not wish to receive this information any longer, you may unsubscribe at any time by following the instructions provided in the email.

Storage & security of your details:
Monitor will endeavor to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. In addition, Monitor's employees and authorized representatives are obliged to respect the confidentiality of any personal information held by Monitor. However, Monitor will not be held responsible for events arising from unauthorized access to your personal information. We encourage you to play an important role in keeping your personal information secure, by maintaining the confidentiality of any passwords and account details used on the Monitor website.

We retain personal data for only as long as necessary to provide the Services requested and thereafter for a variety of legitimate legal or business purposes.

Accessing, changing & deleting information we keep about you:
Your trust in Monitor is very important to us. If at any time you want to know exactly what personal information we are holding at any particular time, email us. Should you wish to change personal information that is inaccurate or out of date, you can also do this via email. You may even permanently remove your details from Monitor's databases.

EBC & links to other websites:
Monitor provides links to websites outside of the Monitor portal. These linked sites are not under the control of Monitor, and we are not responsible for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the privacy policies for those sites. Should you be concerned with the conduct of a site which you accessed via a link from the Monitor site, please help us to help you, by emailing us.

Monitor is PCI compliant for processing credit cards:


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